Samsung TV Blue Screen of death can occur either due to incorrect settings, network problems, overheating, outdated firmware, software glitches or hardware issues.
Depending on the setup and the model of the Samsung TV, you might have to perform different diagnostic tests. To understand the root cause and to avoid any potential damage, you can try to power cycle the Samsung TV and fix the blue screen of death.
To power cycle the Samsung TV, you have to switch off the TV, using the remote control, pull out the cables from the power outlet and wait for at least 5 minutes. Next, press down the power button for at least 30 seconds and allow the stored power to drain out. Now, reconnect the cables of the TV to the power outlet, turn on the TV and check whether the blue screen issue has been fixed. This might not be a permanent fix but can definitely resolve the blue screen issue for the time being.
If the Samsung TV Blue Screen of Death still exists, we will walk you through alternative troubleshooting techniques that would definitely fix the problem.
What is a Samsung Blue Screen Error?
The Samsung TV Blue Screen of Death, also known as BSOD, occurs when the system crashes, or there is a software issue or any hardware problem. It indicates that the TV is unable to display any picture because the source device is not set in proper mode. The blue screen error can occur abruptly, so you need to be careful about the maintenance of the TV show so that this problem does not become irreparable damage.
5 Ways to Fix Samsung TV Blue Screen of Death
Usually, when you turn on the TV you may find a blue screen appears, and you are unable to skip or eliminate the problem. As discussed, there might be many reasons behind this problem. So, let’s try to solve them by applying these tried and tested methods to fix a Samsung TV.
Fix 1: Check the cables and A/V connection
Are the cables and the antenna working perfectly? To confirm that, check if the cables are connected to the power source firmly. Check whether the cables are seated properly in their exact port. If not, then you can try to unplug and then plug them back again. This solution works for HDMI cables as well.
If you are not using an HDMI cable, then check whether the composite cables are connected properly to the TV. Verify each cable to detect any kind of damage, so that you can replace them immediately.
Check the orientation of the antenna and its direction. Along with this, disconnect all the cables associated with external devices connected to the Samsung TV. Now, check which external device is creating a problem. Unplug all the devices and then plug them back one by one to check whether the issue persists. This way will help you to find the device which is the culprit behind the blue screen error.
Fix 2: Update the software of the Samsung TV
To update the Samsung TV firmware, you have to go to Settings > Support tab > Software Update > Update Now. Often, if you are using outdated Samsung TV software, then it won’t be to eliminate minor software issues. Thus, you have to get the latest version.
Fix 3: Reset the Picture Settings of the Samsung TV
If there is a misconfiguration in the Picture Settings of the Samsung TV, then it can also lead to a blue tint on the Samsung TV. So, to remove it, you need to restore the settings to its defaults and for that, you have to use the Samsung remote control.
Using the Samsung TV remote control, press the Home button and then navigate to Settings> Picture > Expert settings. Now, select Reset picture, click on it and this would reset the picture settings to their default.
However, if the Reset Picture option appears to be greyed out, then you need to close the app that is running in the background. Then, again go back to the home screen, click on the Menu button and open LIVE TV cable. Next, get back to the Reset picture screen, and you can easily click on the Reset Picture to fix the Blue screen error on your Samsung TV.
Fix 4: Factory Reset the Samsung TV
If the above steps are not enough to fix the error, then the ultimate solution is to Factory Reset the Samsung TV. This will help to delete all the customize settings, private data, and all the downloaded programs. Basically, your TV will return to its default settings. It will also remove any software-related problems, and you do not have to struggle to find the root cause of the blue screen issue.
To factory reset the Samsung TV, you need to follow the steps mentioned below. If your Samsung TV belongs to the manufacturing date 2019 to the latest, then go to Settings > General > Reset and enter the Reset Pin. Finally, click on the reset button once again for your confirmation.
If your Samsung TV belongs to 2016 to 2018, then get to Settings > Support > Self Diagnosis > Reset and then enter the reset pin. You need to again click on the Reset button to confirm your action.
Unable to remember your Samsung TV reset pin?
There are two ways to reset the reset pin using the remote. So, if you are using Samsung smart remote, then you need to press the buttons on the remote in the following order:
VOL > Volume Up > Return/ Back > Volume Down > Return/ Back > Volume Up > Return/ Back.
If you are using a standard remote, then you need to follow the order: Mute > Volume Up > Return > Volume Down > Return > Volume Up > Return.
You can also reset the reset pin by going to the Service menu, and for that, you have to press the keys on the remote in the following order: Info > Menu > Mute > Power and the service mode screen will appear. Next, select the Option menu and finally click on Factory Reset.
Now, the TV will automatically turn on and turn off automatically. If it fails to start, then use your remote to restart the TV. This would take your TV to the factory settings eliminating all the blue screen errors.
Fix 5: Replace the LED backlight strips
If the LED backlight strips are faulty it can also cause potential problems, such as a blue screen error. In these circumstances, you need to change the LED black light strip with a premium and compatible strip.
The steps to replace the LED light strips for your Samsung TV are as follows:
- You need to pull out the cables from the power source and turn off the TV.
- Now, remove the back cover of the TV using a screwdriver, keep the screws safe and carefully remove the back cover.
- Locate the LED backlight strips, and disconnect all the cables attached to them and the circuit board.
- Try not to damage any wires present on the circuit board. You can use a tool, meant to remove the backlight strip safely.
- Now, install the new LED backlight strips and cables to the socket board in their exact same location.
- Place the back cover and screw it tightly. Finally, plug in the cables and turn on the TV. This would definitely fix the blue tint on the Samsung TV screen.
How can you update the Samsung TV firmware using USB?
To update the firmware of Samsung TV using USB, you have to press the home button, using the remote. Then, go to Settings > Support > About this TV or Contact Samsung. You also need to know the model code and the software version that you are using at present. Now, get back to the Samsung support site and in the respective place enter the model number. Get to manuals and downloads to get the latest firmware version. Check the software installed on your TV, if you find the one on the website to be the latest release, then download it. Finally, uninstall it on your TV. You can also go through the firmware update user manual to follow the instructions on how to update the Samsung TV software.