If you cannot find the Peacock app on your Samsung TV, then make sure that the app is compatible with the TV model. If you do not have a proper network connection or the firmware of Samsung TV is outdated then it won’t work on your TV. Most importantly, if you do not have an active Peacock app account, then you won’t be able to access the app.
To fix the problem, you can start by recycling the Samsung TV. Turn off the TV and pull out the cables from the power outlet. Then, keep the TV idle for 60 seconds. Next, press and hold down the power button for another 30 seconds without turning on the TV. Connect the cables into the power outlet, turn on the TV and try to access the Peacock app.
Also, there might be a server issue with the Peacock app and so you cannot find the Peacock app on Samsung TV. You have to check the official site for any notification, if there is a server down time. In case, the server issue is globally or particularly in your location, then you have to wait until it is fixed so that you can use the Peacock app.
However, if you are unable to resolve this error, then let’s drive into other troubleshooting methods that can help you fix the technical glitch.
Easy Ways to fix Peacock app not working on Samsung TV
First, you need to check whether the Peacock app is compatible with the Samsung TV model that you are using. If you are using an older model that is made before 2017, then the Samsung TV might not support the Peacock app.
In this case you have to find alternative ways to view the content of the app on the Samsung TV screen. You can try screen mirroring or use any streaming device to access the content of the Peacock app on Samsung TV.
Change the location settings of the Samsung TV
The peacock app is not available globally, so if you are streaming the service from the USA, then you can easily access it. Other regions like Ireland, Germany, the United Kingdom, and Switzerland, work in partnership with the app, so you can access the app in these locations as well.
Other than these areas, the app might not be available whenever you try to install or download it on your Samsung TV live app library. Thus, you have to change the location of the Samsung TV to the USA or any other supported region.
To start with you have to use the Samsung TV remote control, go to Settings > Support tab > Self Diagnosis tab > Reset smart hub. This will reset all the apps on the Samsung TV. Next, you have to restart the TV, go to the app section and accept the terms and conditions laid by Samsung Smart Hub.
Now, use your remote control and choose the Internet service location by pressing: Mute + Volume Up + Channel Up. Select the location as the United States of America, agree to the terms and conditions, and press the okay button.
How to install the Peacock app on Samsung TV?
After changing the location settings, you need to again install the Peacock app on the Samsung TV.
So, go to the home dashboard, click on the Apps icon, search icon, and enter Peacock in the search box. Look for the app, click on it, and click on the Install button. Wait for the installation to complete and a prompt will notify you to go ahead. Now, click on the Open button and log in to the Peacock app with your credentials, and start browsing the content. You can also add the app to your home screen so that you can access it easily the next time.
If you haven’t yet opened an account on the Peacock app, then you can sign up and subscribe to any of the premium plans to activate the app.
Reinstall the Peacock app on Samsung TV
If you are unable to access the Peacock app, then try to uninstall and reinstall the app. If it comes pre-installed on your Samsung TV, then you won’t be able to delete it but you can easily reinstall the app. So, go to the Smart Hub, search for the Peacock app, and from the list select and install it. Wait for installation to complete and then sign in using the correct username and password. If you want you can also reset the password on the Peacock website through the Samsung TV settings menu and start watching the Peacock app contents on your TV.
How to stream the Peacock app on older Samsung TV models?
Older Samsung TV models do not support the Peacock app and so if you want to stream it on the TV you need to use alternatives, such as Amazon Fire Stick, Chromecast, or Apple TV, any streaming device that supports Peacock.
Connect the streaming device to the Samsung TV using HDMI cables. Check whether the cables are seated properly in the ports, install the Peacock app on the streaming device, and start viewing the content on Samsung TV. Other than this, you can also cast your phone screen on the Samsung TV to view the content.
Can you get the Peacock TV app for free?
Previously, the Peacock subscription was free, but it was terminated on 31st January 2023. Now, you have to pay a minimum cost to get the premium plan and access the vast number of Peacock TV content. Peacock Premium with Ads is available for $50 per year and Peacock Premium without Ads is available at $100 dollars per year.
Does the Peacock app come free on Amazon Prime?
No, if you have access to Amazon Prime, that does not permit you to view the contents on the Peacock app, even though they have a partnership. To watch the content on Peacock you need to subscribe to its premium plans.
What is the other alternative to the Peacock app?
If your Samsung TV fails to install the Peacock app, then you can use alternatives, such as HBO Max, DirecTV Stream, Hulu, HBO Now, Disney Plus, etc.