The Blink module helps to create effective communication between the Wi-Fi network and the paired devices. This can be accessed through the Blink app, which acts as a communication hub. If you want to access the connected devices, then the sync module should remain enabled or online.
If you find that a Blink sync module is offline, then you won’t be able to access and control the paired devices through the app. This may occur due to internet connection errors, IP conflict, misconfiguration in the Wi-Fi network settings, server outrage, etc.
The simplest way to get the Blink Sync module online is to power cycle the device. You need to unplug the device from the power outlet and keep it idle for at least 30 to 60 seconds, which will help to discharge the stored power. Then, you can reconnect and access the devices connected to the sync module.
However, if this method fails, then we have other alternative hacks that can fix the problem and turn the Blink sync module online. Let’s walk you through this guide.
Why is the Blink sync module offline?
The Blink sync module is offline as it indicates that you are disconnected from the Wi-Fi network or there is a disruption in the power. If the module cannot sync, then the Blink app goes offline, and you won’t be able to sync with the cloud servers.
Now, there are various reasons for the Blink sync module to go offline, such as:
- No internet connection is enabled.
- Connect to a 5 GHz Wi-Fi network.
- Conflict in the IP due to the presence of another device in the network.
- The low voltage can lead to disconnection from the power supply.
- The application or the device firmware is outdated.
- There is a server outage.
- The sync module is not present within a network range.
- You have made changes in the Wi-Fi network settings.
What are Blink Sync module LED indicators?
By following the Blink Sync module LED indicator, you can understand what is the problem and find the solution easily. These are basically lights that help you to understand the performance level of the device through the different colored LED statuses.
- If you find a solid blue and green color, it indicates that the Blink Sync module is connected to the internet.
- If there is no light, then the device is not powered on.
- If you find a solid red light, then there is an active internet connection.
- If there is a blinking green light, the IP address for the router is in use, or there is an IP address conflict.
- If the blue and green lights are blinking, then the sync module is connected to a poor network signal.
How to fix the Blink sync module offline error?
Here are the methods that you need to apply to fix the persistent Blink sync module offline error.
Fix 1: Verify the Wi-Fi connection
Usually, when Blink gets disconnected from the network, it tries to reconnect automatically. However, they might fail to reconnect if there is a power outage problem. In this case, you need to provide input, where you have to power cycle and refresh the device to solve the issue.
To begin, you must connect the Blink sync module with a stable and active internet connection. Then, test with any third-party application whether the internet is strong enough to carry out the process. If you find the internet is faulty, immediately inform your ISP.
Now, to power cycle your device, you have to unplug the device from the power outlet. Keep it idle for around 60 seconds, and then reconnect it. Along with this, if you make any network changes, such as Wi-Fi password or security type, you must update them on your connected devices.
If you want to connect to a new Wi-Fi network, then go to the app Sync module and tap on the Change Wi-Fi option. Follow the on-screen prompts and complete the setup. Moreover, if you are facing dropping network offline issues, power cycling can also fix that.
Fix 2: Distinguish between two different networks
If you find the router you are using is broadcasting 2.4 and 5 GHz bands on a single SSD, then you have to separate them, as Blink Sync modules are only compatible with 2.4 GHz networks. Thus, when you separate the networks, it helps to resolve the conflict and only the devices that are compatible get connected. Now, you can set the Blink Sync module online without any restrictions.
Fix 3: Relocate the Blink Sync module
When you are accessing any device, it requires a steady and strong internet connection. The further you place the router from the sync module, the weaker the signal will get and lead to offline issues. So, check the number of bars that are present under the sync module status indicating the signal strength.
If you find that the Blink sync module is getting deprived of the network, then move it to a central position, away from restrictions. This would help to strengthen the signal, and the module will be able to receive proper connection, helping to link devices easily.
Fix 4: Go through the blink app
You can manage and access all the linked devices through the Blink app. However, disruption might occur, and it can go offline due to overuse or cache build-up. Therefore, you must clean the caches regularly and also refresh the memory to improve the performance. You must also keep the app updated and download the latest version of firmware for the sync module. If you find that the Blink sync module is still offline, then uninstall and reinstall the Blink app to get a fresh start.
Fix 5: Disable VPN or any Ad guard
VPN, Firewall, and Ad guard are there to protect your devices from unwanted advertisements or intervention by masking the IP address of your device. However, they also disrupt communication with other devices on the same network. So, if you are running a VPN, Ad guard, or router firewall, then you must disable it.
You can change the Firewall settings from medium to low and also get to the Device Manager tab and check whether the sync module is toggled off. If so, then you need to toggle it on so that the Blink sync module can go online.
Fix 6: Try to reset the Blink sync module
Remove the Blink sync module from the connected Blink system through the app and then proceed with resetting. You can also delete the entire system, which would eventually delete the sync module from the app. However, do remember when you are deleting the entire system, it will also remove the associated devices from the app list. So, you need to start fresh and reset the devices as well.
To remove the Blink sync module from the app:
You need to get to the Sync module section and tap on the banner “Sync module offline”, and this will load all the details on the screen. Click on the Blink sync module button and click OK to confirm your request. Now, verify the serial number and enter the same on the sync modules’ back. This would help to verify the ownership, and then you have to click on the Continue option. Finally, click on Delete, and this will remove the Blink sync module from the app.
To reset the sync module manually:
You have to find the reset button, which is present next to the USB port. Press down the button for 10 to 20 seconds using a thin object, such as a needle. When the LED indicator starts flashing a red light, release the button, and the reset process will begin. It would take around 30 to 40 seconds to complete the process, and once it is done, you will find the LED lights have turned solid green. Next, the lights will start blinking blue, indicating that the Blink sync module is ready to pair through the app.
Will the Blink sync module function without Wi-Fi?
Yes, the Blink sync module has local storage and a USB port that you can use to connect a flash drive or external hard drive for storage purposes. So, even if the Wi-Fi is out, you can still use the storage without any restrictions.